I put user centred data, design and validation at the core of product management and delivery. This allows me to prioritise and deliver early, ongoing value to organisations and their users.
There are many ways I might be able to help teams in your organisation - from leadership coaching through to team product management.
service mapping and user needs analysis to identify product opportunities
prioritising work into roadmaps, backlogs and team delivery plans
monitoring service and user data to measure impact of work
user research, co-design workshops and user data analysis
product launch and rollout
stakeholder collaboration, communication and relationship management
content mapping and design to improve product usability
programme communication across teams and stakeholders
senior leadership facilitation to ensure aligned priorities
cross-team accountability and escalation channels
programme planning and tracking progress towards achieving outcomes
highlighting and resolving programme dependencies, blockers and risks
measuring agile maturity and coaching best practices (quarterly planning, OKRs, Scrum, Kanban, LeSS, XP)
capacity planning and prioritising role allocation across development, design, research, content and analysis roles
career framework, job descriptions, hiring and onboarding processes, recruitment strategy
performance development and management through career development plans
defining delivery best practice and creating learning resources like a learning library, delivery playbook and community of practice for knowledge sharing and peer learning
Everything starts with a conversation. If you'd like to find out more about how I could help you, please get in touch.